Our service provider has resolved the issues impacting our service. Our team will monitor the platform to ensure all systems remain operational.
Posted Sep 07, 2022 - 13:32 PDT
Update
Our service provider Microsoft Azure is experiencing connectivity issues at this time which are causing slowness or time-out errors for SchedulePro customers. We are continuing to work with our provider to obtain a resolution ETA.
For customers who are experiencing connectivity issues, retries are likely to be successful. Most customers should be seeing recovery at this stage.
Posted Sep 07, 2022 - 12:36 PDT
Investigating
We have confirmed our service provider Microsoft Azure is experiencing connectivity issues at this time which are causing slowness or time-out errors for SchedulePro customers. We are working with our provider to obtain a resolution ETA and we will provide an update as we know more and apologize for the inconvenience during this time.
Posted Sep 07, 2022 - 10:46 PDT
This incident affected: Time & Attendance, API, System Access, User Communication, and Scheduling.